Digital Marketing Concepts
Ask DMC to create a comprehensive and aggressive digital marketing plan taking your business to new heights
Marketing has evolved over the years. The old ways of marketing have gone and you can not rely on a single channel to succeed. If Facebook succeeded in their email campaign back in the day, this just won’t work nowadays.
Just like how SEO was more effective before, or paid ads were more affordable and produced a higher ROI, or referral marketing was much more effective. There are a lot of single-channel case studies that worked in the past. We’d like to reiterate though, it doesn’t mean any of these channels don’t work, it just means that they don’t work as well as they used to work. So, you might ask, “what works now?” Why should we use messenger or live chat on our site? There’s no “one size fits all” answer to marketing. Nowadays, you just really have to combine different marketing channels. But you might be confused about where to start. The answer to that is to start with live chat. What are the benefits?
This goes to show that live chat is effective in generating leads and making sales. Because live chat provides visitors with instant access to your support staff and sales team (and vice versa,) your team has many more opportunities to turn these visitors into paying clients or customers.
Live chat allows you to give quick answers to questions about your products, solve problems faster, and assure your customers that you’re always ready to help them anytime This is a simple, yet very effective recipe for improving both customer service and loyalty.
With live chat though, administrators and supervisors have access to all chat histories, which can be sorted, searched, and filtered to quickly learn customer pain points. This can help improve your services and address the needs of your customers promptly.
Would you like to add this live chat functionality to your website? It’s possible! Through custom web apps, we can install this live chat functionality on your website in no time. Contact Digital Marketing Concepts now through 239-244-2009, and partner with us! We will love to hear from you! Find out about our services here!
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April 2022
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